Introduction
Red Dot Photo Workshops (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
By using our website, booking a workshop, or communicating with us, you agree to the practices described in this policy.
Information We Collect
Information you provide directly
- Account & booking information — Name, email address, phone number, mailing address, and billing address when you create an account or book a workshop.
- Traveller details — Passport information, date of birth, nationality, gender, dietary preferences, allergies, medical notes, and emergency contact details required for international travel arrangements.
- Payment information — Credit card and billing details processed securely through Stripe. We do not store full card numbers on our servers.
- Communications — Messages you send us via email, contact forms, or other channels.
- SMS consent — If you opt in to SMS notifications, we record your consent and phone number.
Information collected automatically
- Usage data — Pages visited, time spent on site, browser type, device type, and referring URL.
- Cookies — We use cookies for session management, remembering preferences, and basic analytics. You can manage cookie preferences in your browser settings.
How We Use Your Information
- Workshop operations — Processing bookings, managing traveller logistics, coordinating with partner guides and hotels, and providing trip information.
- Payments & billing — Processing payments, issuing invoices, managing refunds, and sending payment reminders.
- Communications — Sending booking confirmations, trip updates, travel information, payment requests, and responding to inquiries.
- SMS notifications — If you opt in, we send text messages for booking confirmations, payment reminders, and trip updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time.
- Waitlist management — Notifying you when spots become available on tours you’ve expressed interest in.
- Improving our services — Understanding how our website is used so we can make improvements.
Information Sharing
We do not sell, rent, or trade your personal information. We share data only with:
- Service providers — Stripe (payments), Twilio (SMS), BoldSign (e-signature waivers), email delivery services, and web hosting providers who process data on our behalf.
- Tour partners — Partner guides, hotels, and local operators receive only the traveller information necessary to run your workshop (e.g., names, dietary requirements, emergency contacts).
- Legal requirements — When required by law, court order, or to protect our rights and safety.
SMS Notifications
When you opt in to SMS notifications (via your account settings or during booking), you consent to receive text messages from Red Dot Photo Workshops at the phone number you provide. These messages may include:
- Booking confirmations
- Payment reminders and receipts
- Trip updates and logistics
Message frequency varies based on your bookings. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or by toggling off SMS notifications in your dashboard profile. Opting out of SMS does not affect email communications.
We will not use your phone number for marketing or share it with third parties for their marketing purposes.
Data Security
We use industry-standard security measures to protect your information, including encrypted connections (HTTPS/TLS), secure payment processing via Stripe (PCI-DSS compliant), and restricted access to personal data. API credentials and sensitive data are stored securely and never exposed to the browser.
Data Retention
We retain your account and booking data for as long as your account is active and for a reasonable period afterward to fulfill legal, accounting, and reporting obligations. Traveller passport information is retained only as long as necessary for the relevant trip. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of SMS notifications at any time
- Withdraw consent for data processing where applicable
To exercise these rights, contact us at the email address below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Red Dot Photo Workshops
Email: info@reddotphotoworkshops.com
Website: reddotphotoworkshops.com
Last updated: March 2026
